1. Overview

This Return & Refund Policy applies to all digital products, including downloads, music releases, e‑books, and other electronically delivered content sold on this website. By purchasing a digital item, you agree to the terms outlined below.

2. Non‑Refundable Digital Products

Because digital products cannot be returned once delivered, all sales are final.

Refunds are not issued for:

Completed digital downloads

Accidental purchases

Change of mind

Failure to read product descriptions or system requirements

3. Refund Eligibility (Exceptions)

A refund may be granted only under the following conditions:

Technical Issues — You purchased a digital product but did not receive the download link or access due to a system error.

Corrupted File — The file is damaged or cannot be opened, and our support team cannot provide a working replacement.

Duplicate Purchase — You unintentionally purchased the same digital item more than once.

To qualify, you must contact us within 7 days of purchase and provide proof of the issue.

4. Download or Access Issues

If you experience problems accessing your digital product, we will assist you in resolving the issue. This may include:

Re‑sending download links

Providing alternate file formats

Troubleshooting device compatibility

5. Chargebacks

Unauthorized chargebacks for valid digital purchases are prohibited. We reserve the right to:

Suspend customer accounts

Block future purchases

Provide documentation to payment processors to dispute fraudulent claims

6. Customer Support

For help with your digital purchase, contact us at:

Email: sgmabs@gmail.com Response Time: 24–48 hours

Please include:

Order number

Product name

Description of the issue

Screenshots (if applicable)

7. Legal Disclaimer

We reserve the right to update or modify this Return & Refund Policy at any time. Changes take effect immediately upon posting to this website.